Say hello.

Question about an order, a product, or a gift? Wondering whether the plush is as soft as it looks? (It is.) Write to us — Cozzle is a small team, and a real human reads every message.

We reply to every message within 1–2 business days. If your question is about an existing order, popping your order number into the message helps us help you faster.

Prefer plain old email? Reach us anytime at [email protected].

In a hurry? Shipping times, heating instructions, returns, and care tips are all covered in our FAQ — odds are good your answer is already waiting there.